FAQ
What are 'cost types' and how does our ERP integration support them?
Which budget views should I add to my Procore projects?
Why do I see an error when trying to export data to Sage 300 CRE?
What's the difference between a job, a parent job, and a sub job?
How can I tell if a Procore project is synced with an integrated ERP system?
Why is my Procore project missing from the ERP Integrations tool?
How can I tell if a Procore project's budget is synced with an integrated ERP system?
Why is the Send to ERP button dimmed and not available in the Project Creation Assistant?
Why is my Sage 300 CRE data not syncing?
What do the ERP icons mean?
Why can't I see the Sync or Refresh buttons in the ERP Integrations tool?
Why are recent changes to my Sage database missing in Procore?
Why can't I create or activate Procore projects?
Who receives a notification when an item is rejected from ERP?
Which integrated ERP systems support the 'cost type' concept?
Which insurance fields in a Procore company sync with Sage 300 CRE vendors?
Which cost code formats are supported by my ERP Integration?
What is the maximum character length for a commitment's 'Number (#)'?
What is the maximum character length for a 'Company Name' in the Directory tool?
What is the maximum character length for a commitment's 'Title'?
What is the accounting approver role?
What happens if I have duplicate company records in Procore's Company Directory?
What do I do when a commitment fails to export from the ERP Integrations tool?
How do I resolve a "The Import operation took longer than the set timeout" error when exporting to ERP?
How do I resolve the "A commitment with code already exists" Error when Exporting to ERP
How often can I sync data between Sage 300 CRE and Procore?
How does the hh2 synchronization client transmit data?
How does hh2 connect to the Sage 300 CRE server?
How do I export a project budget from Procore to Sage 300 CRE?
How do I export cost forecast data from a Procore budget to ERP
Does the hh2 synchronization process for Sage 300 CRE require a Terminal Server?
Do I need to create a dedicated user account in Sage 300 CRE for the hh2 synchronization client?
Can I export Procore budget modifications to an integrated ERP system?
Can I delete a Sage 300 CRE cost code, cost type, or vendor from Procore?
Can I edit or delete a commitment after its been synced with an integrated ERP system?
Can I customize the numbering system for financial objects in Procore?
Can I change the selected vendor type after a company has been synced?
Are pending commitments automatically synced with integrated ERP systems?
Are accounting approvers notified when data is awaiting acceptance in the ERP Integrations tool?